SHIPPING, WARRANTY and PRODUCT RETURNS
WE FULFILL MOST ORDERS IN 1 BUSINESS DAY!
We NOW OFFER FLAT RATE SHIPPING OPTIONS
ANY ORDER UP TO $99.99 = $5.00 FLAT RATE (U.S. Only)
ANY ORDER $100 or GREATER = $8.25 FLAT RATE (U.S. Only)
- Orders of TAP manufactured products are shipped via United States Postal Service (USPS) unless otherwise noted.
- In MOST instances TAP manufactured items are shipped SAME BUSINESS DAY if ordered by 2 PM Eastern time.
- ALL TAP MANUFACTURED PRODUCTS ARE SHIPPED FROM OUR FACILITY IN YORK, PENNSYLVANIA
ITEMS LOST or DELAYED IN TRANSIT
- If any item that you've ordered has not arrived within 14 CALENDAR DAYS from the DATE YOU RECEIVED EMAIL SHIPPING CONFIRMATION FROM TAP then please contact us immediately.
- We will evaluate each situation individually and offer corrective action options to you based on the specific details of your scenario.
WE CANNOT offer REFUNDS for lost / late shipments UNLESS YOU HAVE PURCHASED ONE OF OUR SHIPPING OPTIONS THAT INCLUDES SHIPPING INSURANCE!
Returns of TAP manufactured items are ONLY ACCEPTED when the customer would like to exchange a NEW & UNOPENED item for another TAP manufactured item
the item in question has displayed a defect in workmanship that impedes its ability to function AS DESIGNED.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item with a value of over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
RETURNS OF DEFECTIVE PRODUCTS (TAP Manufactured Products)
*** LIMITED LIFETIME WARRANTY ***
We will REPAIR OR REPLACE an item if it has been found to be defective in a manner that impedes its ability to function as designed. If you need to return a defective item send us an email at firstname.lastname@example.org or call (717) 814-9169 Monday through Friday from 8am - 4pm Eastern Time.
After your return is received and inspected, we will contact you to notify you of our decision to repair or replace.
TO RETURN YOUR PRODUCT SEND TO:
Titanium Archery Products
C/O Sam Shaffer
321 Imperial Drive
York, Pennsylvania 17403